Below you find some frequently asked question. If you don´t find an answere on your certain question contact me .
Pre- Join Questions
Post Join QuestionsPre- Join Questions  What do you offer at templatedeck.com?
I offer a collection of well designed, tableless and valid XHTML/CSS templates which can be used to build up a complete website. Every template package includes all necessary images and fonts, a set of ready linked subpages, a mainpage, the used Photoshop CS source file (layered and sliced) and any additional stuff if needed. They all come with sample content to show how they can look like. Simply replace this content with your own and you have a full working website.
All templates are offered to the templatedeck.com members only. You can become a member for a small price here .
Do you offer just one fixed package of templates or can I expect new templates during my membership?
We will upload new templates from time to time. So the collection will grow while your membership. In the members forum you can suggest new designs and you can preview upcoming templates. Can I use the templates after my membership expires?
Yes, you can use them after your account is closed. You can´t download them again and you don´t have access to the member forum anymore or to new templates but you can use them furthermore. How does the sign up process work? Which payment methode do you offer?
It is realy simple. Just go to the "Join!" page, select your membership plan and enter your user account informations (username, password, mail adress). Confirm it and you will be redirected to the PayPal payment page. You can pay directly from your PayPal debit, with your credit card, by bank transfer or with a eCheck. Important: If you pay by eCheck or bank transfer it can take up to 7 business days before PayPal confirms your payment. Your account will be enabled after the PayPal confirmation only so it can be that you have to wait a while!. You offer three different membership plans. Whats the difference between the single plans? Whats the best plan for me?
templatedeck.com offers three different types of membership plans: personal, professional and developer. The difference between the plans is the membership duration, the usage restrictions and the price. See the tabel below to comapare the different plans and to find the one which fits your needs most.
Features | Personal Membership | Professional Membership | Developer Membership | Price | | | | Membership |  /3 month | /6 month | /1 year | E-Mail Support | | | | Member Forum Access | | | | Template use for unlimited own website projects | | | | Template use for unlimited client/customer website projects | | | | Templates included | all + all new templates during membership | all + all new templates during membership | all + all new templates during membership | "templatedeck.com" backlink can be removed? | | | |
What do I need to change/edit the template?
You need a bit of basic HTML knowledge to change the sample content to your content, a bit of webspace (<-mostly less than 1mb) and a so called FTP (file transfer protocol) tool to transfer the website from your local computer to your webspace. Here you find a list of free FTP tools. To edit the HTML source you need a simple text editor like wordpad or others. But its easier to use a HTML editor. A good open source (free) editor is NVU. You can download it here but of course you can also use commercial tools like Dreamweaver, Frontpage or GoLive and any other HTML or text editor you prefere.
To edit the images you need a graphic tool. The template packages includes a "blank" version of the logo/title image where you can add your text or logo. If you want to change the .psd source you need a copy of Adobes Photoshop CS+. If you don´t want to buy a copy you can download a 30trial version here. I don´t have a PayPal account and want to pay with my credit card. What should I do?
After you are redirected to the PayPal payment gateway page you can click on the "Sign up for a PayPal account and continue checkout" in the lower left corner. Enter your credit card informations and confirm the payment. PayPal will charge your credit card and you don´t need to open a PayPal account before you join the club or buy a template. PayPal generates your account "on the fly" and it is a very fast process. Before I have to read the long versions of the "terms of use", what are the primary restrictions of use?
- You can´t resell the templates, or offer them for free to others.
- You don´t become the exclusive owner of the templates.
- You can´t claim that you or any of your associates have designed the template(s).
- It is not allowed to share your account with other persons or to put your account data (username and password) to any website.
- If you sign up to a "Personal Membership" plan it is not allowed to remove the "design by:templatedeck.com" footer link and to use the templates for clients/customer projects ("third parties").
- If you sign up to a "Professional Membership" plan it is not allowed to use the templates for clients/customer projects ("third parties") Post Join Questions
I want to extend my membership. How I can do that?
Just click on the "Your Membership" link in the footer menu section while you are logged in to see an overview of your current membership. Hit the "Upgrade/Renew" button at the bottom of the page and select your new plan to extend the membership. You can also use it to upgrade to another plan. I want to close my account. What I have to do?
Nothing. Your account will be closed automatically if you don´t extend it. So you have to do nothing, just wait. I lost my password. What should I do?
Please use the "Lost Password?" link in the bottom menu section to create a new one. I lost my username. What should I do?
Contact me and tell me your name and mailadress. Than I can find out which username you use.
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